Privacy Policy

ReelVora is committed to protecting personal information and being transparent about how data is handled. This policy applies to information collected through the Site, including when you browse pages, interact with forms, accept or reject cookies, or communicate with us.

If you do not agree with this policy, please do not use the Site. By continuing to use the Site, you acknowledge that you have read and understood the practices described here.

• Controller/Business: ReelVora
• Website: reelvora.click
• Policy scope: Site interactions, cookie preferences, support communications

The information we collect depends on how you use the Site. We aim to collect only what is necessary for the purposes described in this policy.

2.1 Information you provide directly

• Contact details: such as name, email address, and phone number if you submit a form or request support.
• Message content: information you include in communications with us.
• Preferences: choices you submit, such as communication preferences.

2.2 Information collected automatically

• Device and browser data: browser type, operating system, language, and basic device identifiers.
• Usage data: pages viewed, time spent, referring page, and interaction signals.
• Approximate location: derived from IP address (city/region-level only).

2.3 Cookie and local storage data

We use cookies and local storage to keep the Site functional and to remember preferences. For example, the Site may read your theme preference from localStorage(theme) to display the Site in light or dark mode.

2.4 Sensitive information

We do not intentionally collect sensitive personal information (for example: health data, biometric identifiers, precise location, or government IDs) through standard Site interactions. Please do not submit sensitive information to us unless we explicitly request it for a lawful purpose.

We use information for the purposes described below. Where required, we rely on a lawful basis such as your consent, performance of a contract, legitimate interests, or compliance with legal obligations.

• Provide and maintain the Site: operate pages, enable navigation, remember preferences (like theme), and deliver content.
• Respond to inquiries: reply to messages, provide support, and handle requests.
• Improve performance and quality: analyze aggregated usage patterns to enhance usability and reliability.
• Security and fraud prevention: protect the Site, detect abuse, and troubleshoot issues.
• Legal compliance: comply with applicable laws, enforce policies, and protect rights and safety.

We do not sell personal information in the traditional sense. If our practices change, we will update this policy and, where required, provide you with choices.

Cookies are small text files stored on your device. Similar technologies include local storage, pixels, and browser caches. We use them to keep the Site functional, remember your preferences, and understand usage in a privacy-aware way.

4.1 Categories of cookies

• Strictly necessary: required for core functionality such as security, load balancing, and basic navigation.
• Preferences: used to remember settings like language or theme selection.
• Analytics: used to understand how visitors interact with the Site (often in aggregated form).
• Marketing: used to deliver or measure advertising. If used, we will present appropriate consent choices where required.

4.2 Managing cookie choices

You can manage cookies using your browser settings. You may also be able to manage certain preferences directly through Site controls (for example, a consent banner and settings panel). Disabling cookies may affect Site functionality.

4.3 Do Not Track (DNT)

Some browsers provide a “Do Not Track” signal. Because there is no uniform industry standard for recognizing or responding to DNT, we do not respond to DNT signals in a consistent way across all contexts. We will continue to monitor developments and update our approach if standards emerge.

We may share information in the limited circumstances described below. When we share personal information, we take steps to ensure it is protected and used only for appropriate purposes.

• Service providers: vendors that help us operate the Site (for example, hosting, security, analytics, or customer support). They process data under contractual obligations.
• Legal and safety: where required by law, lawful requests, or to protect rights, safety, and security.
• Business transactions: in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate confidentiality safeguards.
• With your direction: where you request or authorize sharing.

We do not share personal information with third parties for their own direct marketing purposes unless you have provided consent where required by law.

We retain personal information only as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:

• the type of information collected,
• the purpose for which it is processed,
• legal, accounting, or reporting requirements, and
• security and fraud-prevention needs.

When information is no longer needed, we take reasonable steps to delete, de-identify, or aggregate it.

We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

You can help protect your information by using strong passwords where applicable, keeping devices secure, and avoiding sharing sensitive information through insecure channels.

Depending on where you live, you may have certain rights regarding your personal information. These rights may include:

• Access: request confirmation and access to personal information we hold about you.
• Correction: request correction of inaccurate or incomplete information.
• Deletion: request deletion of your personal information, subject to exceptions.
• Portability: request a copy of certain information in a structured, commonly used format.
• Restriction / objection: request restriction of processing or object to certain processing based on legitimate interests.
• Consent withdrawal: where processing is based on consent, you can withdraw it at any time.

8.1 How to submit a request

To submit a privacy request, contact us using the details in the Contact Us section. We may need to verify your identity to protect your information.

8.2 Authorized agents

Where applicable, you may use an authorized agent to submit certain requests on your behalf. We may request proof of authorization and identity verification.

8.3 Non-discrimination

We will not discriminate against you for exercising your privacy rights. However, certain features may require data processing to function, and we may be unable to provide services if certain information is not provided.

The Site is not directed to children under 13 (or under the minimum age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

Your information may be transferred to, stored in, and processed in countries other than your own. These countries may have different data protection laws. When we transfer personal information internationally, we take steps designed to provide an appropriate level of protection, such as contractual safeguards where applicable.

We may update this Privacy Policy from time to time to reflect changes in practices, technologies, legal requirements, or other factors. When we make changes, we will update the “Effective date” shown on this page.

If changes are material, we will provide additional notice as required by law (for example, via a prominent notice on the Site).

If you have questions about this Privacy Policy or our privacy practices, contact us:

• Email: [email protected]
• Phone: +1 (415) 803-2749
• Website: reelvora.click

If you contact us, we may collect information you provide to respond and to maintain records required for compliance and security.